Shipping, Return and Refund Policy for SKB Industries

Last updated: May 31, 2023

Thank you for shopping at SKB Industries.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to SKB Industries, address – SKB Industries, Pipliya Rao, Indore, Madhya Pradesh – 452001, India.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to SKB Industries, accessible from https://skbindustries.co.in/

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 3 days without giving any reason for doing so. The deadline for cancelling an Order is 3 days from the date on which You ordered the Goods. In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

Account Login: From User Section

By email: [email protected]

We will reimburse You no later than 14 days from the day on which We receive the Cancellation request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return or replaced, please make sure that:

The Goods were purchased in the last 7 days

The Goods are in the original packaging

The following Goods cannot be returned:

The supply of Goods made to Your specifications or clearly personalized.

The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

SKB Industries, Pipliya Rao, Indore, Madhya Pradesh – 452001, India

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Shipping :

We aim to provide you with a seamless shopping experience, including reliable shipping and hassle-free returns. Please read our shipping policy below:

Shipping Methods and Rates:

We offer free shipping on all orders over 500INR. For orders under 500INR, a shipping fee is applicable.

We utilize trusted shipping carriers to ensure the safe and timely delivery of your orders.

Delivery times may vary depending on your location and chosen shipping method.

Order Processing and Fulfillment:

All orders are processed and shipped within 1-3 business days of receiving your order.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Please note that order processing may be subject to slight delays during peak seasons or holidays.

Shipping Destinations:

For international shipping, additional customs fees, taxes, or duties may apply.

Delivery Timeframes:

Standard Shipping: Estimated delivery within 7-14 business days.

Expedited Shipping: Estimated delivery within 3-5 business days.

Next Day Shipping: Available for select locations. Please contact us for availability and pricing.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: [email protected]